Responsible for setting and cleaning tables, sushi bar and lounge areas throughout the shift. Supports servers and service staff with drink refills and clearing tables. Assists with the setup of large parties and communicating which areas of the restaurant are ready to be seated in order to assure customer satisfaction.
In accordance with Benihana’s service and cooking procedures:
Experience and Education:
Competencies, Knowledge and Skills:
Customer Service: Must possess excellent customer service skills. Ability to maintain a high degree of professionalism when interacting with guests and dealing with guest complaints. Ability to monitor and anticipate guests’ needs and respond accordingly in an effort to maintain a positive and enjoyable dining experience. Outgoing personality and friendly disposition highly desirable.
Physical Demands: Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, stooping and lifting up to 55 lbs. Ability to carry and lift cookware (pots, pans, etc) containing hot or cool foods and liquids. Ability to use sharp knives and cooking utensils. Must be able to use cleaning compounds and cleaning products. Must be able carry large bins filled with dishes, silverware and other eating utensils. Ability to work with a variety of restaurant lounge and/or bar equipment and tools.
Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required.