Greets and welcomes guests upon arrival. Answers telephone, takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated. Manages special seating requests consistent with table seating guidelines and table availability. Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure guest seating efficiency.
Experience and Education:
Previous host/hostess experience in restaurant or hospitality required.
Must have a High School diploma or GED.
Must be eligible to work in the United States.
Physical Demands: Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits.
Food Knowledge, Preparation, Production and Safety: Must be able to learn and describe menu items to guests when requested.
Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required.